Three counselors. Eleven thousand students. The mock-interview waitlist was weeks long. Miclea gave every student on-demand practice — so the career center's team could focus on the conversations that need a human.
The challenge
The career center wanted every student to get a mock interview before recruiting season — but with three counselors and thousands of students, demand always outran capacity. The students who needed help most often gave up before reaching the top of the waitlist.
Counselors were stretched thin running repetitive first-pass mocks instead of higher-touch coaching.
How Miclea helped
Miclea became the career center's always-on practice layer. Students ran unlimited mocks whenever they wanted, and counselors used the results to spend their limited hours where it mattered.
The outcome
The waitlist disappeared. The team coached four times as many students per term and shifted their human hours toward negotiation strategy, niche industries, and students facing the toughest searches.
"Miclea handles the first rep so my counselors can do what only humans can. We're reaching students we used to lose to the waitlist entirely."
See how Miclea plugs into your career portal and reporting.
